1 Which size should I choose? Go with your normal shoe size: S 34-38, M 38-42, L 42-46 or XL 46-50. Between two sizes, or is your size sold out? Then feel free to go one size up or down: the fabric adapts to your foot. The sock just sits a little higher or lower on your shin. Are you a size 38, 42 or 46? If you have a wider, fuller foot, take the larger size; with a normal foot, both fit; with a very narrow, slim foot, we recommend the smaller size.
2 Why a left and a right sock? The Elite sock is knitted separately for left and right (you'll see an L and an R at the toes), so each foot gets its own fit.
3 Can I wear the socks for other sports too? Yes. The Elite sock fits any basketball shoe and works just as well for running, the gym and handball.
4 How does 3 for the price of 2 work? Choose 3 pairs of Elite socks and feel free to mix colors and sizes: you pay for 2. The cheapest pair is free. You'll see the discount right away in your cart.
5 How long does delivery take? Order before 15:00? Then we aim to ship your order the same day, and in the Netherlands you'll usually have it the next day. Delivery abroad can take longer.
6 Can I exchange it for a different size or color? Yes, through our return portal you can easily exchange it for a different size, color or even a different product. You register the exchange, send the item back and a new order is placed for the replacement. Return shipping is free for exchanges.
7 What is your return policy? You have 14 days after receiving your order to change your mind and cancel it, and then another 14 days to actually send it back via the return portal. The product must be in its original condition and packaging.
8 What if my product breaks? Our warranty period is 100 days from purchase. If your product breaks and no longer works the way it should, report it via our warranty page — we'll assess whether it's covered by the warranty. Your statutory rights (the legal guarantee) always apply as well.
