Complaints

Sometimes things do not go quite as planned. If you have a complaint, we recommend that you first let us know by emailing contact@burnedsports.com. If this does not lead to a solution, you can submit your dispute for mediation to Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil (in Dutch).

Is your complaint about a product that broke too quickly? Then you can submit a warranty request on the Burned warranty portal.